Redefining Policing: Emphasizing the Need for Excellence Rather Than Replacement

Beyond the Headlines: Navigating the Complexity of Policing and Public Perception

On a street corner in Southwest Baltimore, the friends and family of 27-year-old Hunter Jessup gathered to remember his life and demand accountability in the aftermath of his death. Jessup lost his life on November 7 in a police encounter involving a foot chase and gunfire—a scenario not uncommon in the United States, where around 1,000 people are shot to death by the police annually. The impact of such incidents leaves families, like the Jessups, harboring deep distrust in both the police and the justice system.

While the headlines surrounding these tragedies often paint a grim picture, it's crucial to acknowledge the nuances in the narrative. There is undeniably a presence of bad actors within law enforcement, and they should face severe consequences. However, an essential perspective comes from the experience of those who have served on the front lines.

Having spent decades on the beat, I've witnessed the commitment of many good cops who consistently leverage tools beyond force in their daily duties. Contrary to the current narrative advocating for the replacement of police by social workers with "soft skills," a significant portion of police training emphasizes constitutional and legal education, de-escalation techniques, communication, first aid, and other interpersonal skills. In a 2015 study of U.S. police academies, it was revealed that a third of the recruits' training time was dedicated to these soft skills.

The tools of law enforcement extend far beyond weapons, encompassing walkie-talkies, writing instruments, and even items like lollipops or sugar-free gum. Effective policing requires a broad skill set that prioritizes de-escalation tactics, preventing violence long before the use of force becomes necessary. Soft skills, including empathy, play a crucial role in various scenarios, not just during routine traffic stops.

Consider the case of James Nicoletti in Berwyn, Illinois, who found himself hungry and cold without access to his veteran's pension. Five Berwyn police officers responded not with force but with empathy, gathering food and supplies for Nicoletti and rallying the community to do the same.

While acknowledging the existence of bad actors is essential, it is equally crucial to recognize the majority of law enforcement professionals who embody the principles of "protect and serve" through their adept use of soft skills and de-escalation strategies. Navigating the complexities of policing requires a balanced perspective that goes beyond sensationalized headlines, acknowledging the multifaceted nature of the profession and the varied tools at officers' disposal.

Beyond the Headlines: A Policeman's Perspective on Soft Skills and Positive Impact

In Leominster, Massachusetts, in 2019, 4-year-old Jaiden "JJ" Clifford faced a somber Christmas after losing his mother. In a heartwarming gesture, police cars from various departments across the state assembled, bringing JJ a trove of presents and even allowing him to wear a genuine police vest. This instance reflects the softer side of policing that often goes unnoticed amid the headlines.

During my time as a policeman, I personally leveraged these soft skills to protect and serve the broader community. These skills, invaluable on the streets, find a continued role for some officers who transition to work as school resource officers (SRO). As an SRO, I understood the power of a high-five, a lighthearted joke, or a stick of sugar-free gum in relieving tension and anxiety. Beyond these simple gestures, they communicated to the kids that I had their best interests at heart. This mindset proved crucial when enforcing rules or addressing a child sternly.

As a Puerto Rican American with mixed-race children, I am acutely aware of the challenges people of color face in interactions with law enforcement. It is essential to recognize that, for every tragic incident involving police harm to an unarmed Black person, there are stories like that of James Nicoletti and JJ Clifford. Police officers nationwide, often operating under the radar and lacking widespread appreciation, contribute to positive narratives daily. While these stories may not make headlines as readily, they wield the power to change lives, making a lasting impact within communities.

Angel Ruiz, a retired deputy sheriff for Frederick County, Virginia, reflects on the often-overlooked aspects of policing and emphasizes the potential for positive change that lies within the everyday actions of dedicated officers.

In conclusion, the anecdotes of Jaiden 'JJ' Clifford and James Nicoletti underscore the often-unseen aspects of policing—the softer side that involves genuine connections and positive impacts. Retired deputy sheriff Angel Ruiz provides a valuable perspective on the role of soft skills in law enforcement, emphasizing the importance of gestures like high-fives, humor, and empathy in building trust within communities. While headlines may spotlight tragic incidents, it's essential to recognize the countless police officers across the nation who, underappreciated and operating quietly, contribute to positive narratives and change lives. Ruiz's insights serve as a reminder that acknowledging the multifaceted nature of policing is crucial for fostering understanding and promoting constructive dialogue around the challenges and opportunities within law enforcement.